9wicketbet Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document forms a legally binding agreement between you and 9wicketbet.
General Introduction
These terms and conditions ("Terms") form a binding legal agreement between 9wicketbet ("we", "us", "Platform") and each person ("you", "player", "member") who uses our website and services. 9wicketbet is an online casino and sports betting platform operated for Bangla-speaking players in Bangladesh.
By accessing our website, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to abide by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
9wicketbet reserves the right to amend these Terms at any time. Continued use of the services after any changes will be taken as your acceptance of the updated Terms.
Eligibility and Age Requirement
The following eligibility requirements must be met to open an account and use services on 9wicketbet:
- You must be 21 years of age or older. This platform is strictly prohibited for anyone under the age of 21.
- You must open an account in your own name and for your own use. Managing an account on behalf of a third party is not permitted.
- Each person may operate only one account. Creating multiple accounts will result in all accounts being closed and deposited funds may be forfeited.
- You must provide accurate and complete personal information and cooperate with the identity verification process.
- Accounts may not be operated from regions where online gaming is legally prohibited.
2.1 Identity Verification (KYC)
To ensure security and prevent fraud, 9wicketbet may request identity verification at any time. You may be required to provide a copy of your national ID card, passport, or driving license. Withdrawals may be placed on hold until verification is complete.
Account Registration and Security
When registering an account on 9wicketbet, you must provide your correct name, mobile number, and email address. Providing false information may result in your account being suspended or closed.
3.1 Password and Security
- It is entirely your responsibility to keep your account password confidential.
- Never share your login details with any third party.
- If you suspect any unauthorized access, contact our 24/7 live chat support immediately.
- 9wicketbet will not be held liable for any loss resulting from unauthorized access.
3.2 Account Closure
You may request account closure at any time through our support team. As part of responsible gaming, we also offer a self-exclusion facility. Please visit our Responsible Gaming page for more details.
Deposits, Withdrawals and Payment Policy
9wicketbet supports the most popular payment methods in Bangladesh to keep your transactions simple and secure.
4.1 Deposit Rules
- Minimum deposit amount: ৳100 (for all methods).
- Accepted methods: bKash, Nagad, Rocket, and bank transfer.
- Deposits are generally credited to your account instantly.
- If you experience any difficulty during a deposit, notify our support team immediately.
- Deposits from third-party accounts are not permitted — the account must be in your own name.
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Withdrawals are typically processed within 30 minutes to 3 hours.
- Withdrawals can only be made via the same method used for the deposit.
- Withdrawals may be held if identity verification has not been completed.
- Withdrawals may be restricted until the wagering requirements of any active bonus are met.
4.3 Currency
9wicketbet processes all transactions in Bangladeshi Taka (BDT / ৳). All deposits, bonuses, and withdrawals will be displayed in Taka.
Bonuses and Promotional Offers
9wicketbet offers various types of bonuses and promotional offers. The following conditions apply to all bonuses.
5.1 Welcome Bonus
- 100% welcome bonus on your first deposit, up to ৳15,000.
- Example: deposit ৳1,000 and receive ৳1,000 bonus → total balance ৳2,000; deposit ৳32,000 and receive ৳15,000 bonus → total ৳47,000.
- To claim this bonus, use the applicable promo code at the time of your first deposit.
- Bonus wagering requirement: 15x (meaning you must place bets worth 15 times the bonus amount).
- Each player may receive the welcome bonus only once.
5.2 General Bonus Terms
- Bonuses apply to valid and active accounts only.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements are met.
- Using multiple accounts to take advantage of bonuses will be treated as fraud.
- If bonus terms are violated, the bonus and any associated winnings may be cancelled.
- 9wicketbet reserves the right to modify, suspend, or cancel any bonus offer at any time.
5.3 VIP Program
9wicketbet has four VIP tiers: Bronze — weekly cashback up to 0.3%; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%. You can move up to a higher tier based on your play volume and activity. Cashback is credited to eligible accounts every week.
Betting and Gaming Rules
9wicketbet offers a range of games including cricket betting, slots, and live casino. The following general rules apply to all games.
6.1 Betting Limits
- Minimum and maximum bet amounts are set separately for each game or market.
- A confirmed bet cannot be changed or cancelled.
- If a bet is cancelled due to a technical error, the staked amount will be refunded.
6.2 Fair Play and Fraud Prevention
- Any form of fraud, use of bots, game manipulation, or collusion with other players is strictly prohibited.
- If suspicious activity is detected, an account may be temporarily suspended for investigation.
- In cases of proven fraud, the account will be closed and deposited funds will be forfeited.
6.3 Technical Issues
If a game or bet is left incomplete due to server downtime, loss of internet connection, or any other technical issue, 9wicketbet will review the matter and attempt to provide an appropriate resolution. However, 9wicketbet is not liable for issues caused by external factors.
Prohibited Activities
The following activities are strictly prohibited on 9wicketbet and may result in account closure:
- Money laundering or conducting transactions using illegal funds.
- Playing games using automated software, bots, or scripts.
- Creating multiple accounts to take advantage of bonuses.
- Colluding with other players for betting purposes (match betting or arbitrage).
- Attempting to breach the platform's security systems.
- Harassing other users or engaging in offensive behaviour.
- Operating an account using false or misleading information.
Limitation of Liability
9wicketbet is an entertainment platform. We are not liable in the following cases:
- Any loss caused by loss of internet connection or device issues.
- Issues related to third-party services (payment gateways, game providers).
- Loss caused by a user's own negligence or disclosure of their own login details.
- Any circumstances beyond our control (force majeure).
All games on 9wicketbet are operated with SSL encryption and fair play standards in place. We are committed to providing our players with the highest level of security on a safe and reliable platform.
Privacy and Data Protection
The security of your personal information is of the utmost importance to us. 9wicketbet uses the information you provide solely for the purposes of delivering services, verifying identity, and meeting legal obligations.
To learn more about how we collect, use, and store your data, please read our Privacy Policy. We never sell your personal information to third parties.
Responsible Gaming and Self-Exclusion
9wicketbet believes in responsible gaming. Gambling is for entertainment — not as a source of income. If you feel that your gaming habits are getting out of control, please contact us.
- We offer the ability to set maximum deposit limits and maximum betting limits.
- A temporary or permanent account self-exclusion facility is available.
- Visit our Responsible Gaming page for more details.
This platform is for players aged 21 and over only. We are committed to keeping minors away from gaming.
Dispute Resolution and Complaints Process
If you have any objection or complaint, please contact our 24/7 live chat support first. We review all complaints promptly and impartially.
11.1 How to Submit a Complaint
- Speak directly with the support team via live chat.
- You can send a complaint by email: [email protected]
- When submitting a complaint, include your account number, the date of the transaction, and full details.
11.2 Resolution Timeframe
9wicketbet aims to resolve complaints as quickly as possible after receipt. Complex matters may require additional time for review. We will keep you updated throughout this period.
Service Changes and Termination
9wicketbet reserves the right to take the following actions at any time without prior notice:
- Temporarily shut down or modify any part of the platform.
- Change the game library, bonus offers, or payment methods.
- Suspend or permanently close accounts that violate the Terms.
If an account is closed, any legitimate balance (excluding active bonuses) will be returned, unless the reason for closure is fraud or a breach of the Terms.
Contact and Support
If you have any questions about these terms and conditions, please contact us: